Financing & Payment
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Any of our high quality furniture is now available for every budget. Financing is available*. Payments of your choice and abilities can be made at the time you specify as long as it is paid in full within 6 months of the time the order is placed. When the item is paid off, we will ship it directly to you! Call now and let us help you get the furniture you've been dreaming about.
Terms & Conditions
- Proposals are not valid longer than 7 days of date issued.
CUSTOMER responsible to notice typos.
If shipping to a residential address or a lift gate is needed upon delivery additional charges may apply.
LTL, Truckload and Freight deliveries are curbside.
Setup is not included.
We do not offer the option to pick-up your items. All items will be shipped directly to you.
Finish, stain, plugs, dowels and all other add-on's are not included unless specified in the item description or noted on the invoice.
Prices are subject to change without notice.
By paying the down payment you accept and agree to the terms and conditions of service posted on our website.
No refunds on all deposits.
A minimum 15% restocking fee applies to APPROVED ONLY cancellations or returns. Please remember that this is CUSTOM furniture and returns are not accepted.
ALL CREDIT CARD SALES ARE SUBJECT TO THE FOLLOWING DISCLAIMER
I, the customer, have paid for my items using Visa, MasterCard, American Express or Discover and I agree to forgo any charge back for any reason under the Company's NO REFUND policy. I understand any problems will be dealt with outside of a charge back credit by repair or replacement of my item by the Company. I understand I will NOT be credited back on my credit card account for any reason if I cancel the sale or am dissatisfied with purchase. Buyer's payment of a down payment signifies acceptance of these terms and that this transaction was consummated within the State of Utah and consents to the application of all Utah State Laws and to the jurisdiction of Utah State Courts. Should a dispute arise out of a transaction, buyer further agrees that he/she shall be responsible for all attorney fees and court costs involved in the prosecution of any dispute. Acceptance constitutes an agreement to pay the listed price and totals within agreed terms.
DISCLAIMER
Any unauthorized use of Log Furniture Site or The GoodTimber trademark or any of the material contained herein is in violation of U.S. Trademark & Copyright laws and is forbidden. In addition, all furniture designs and design elements contained herein are covered by U.S. Copyright laws and may not be duplicated without written permission.
Due to the materials used to construct rustic & log furniture, all dimensions are approximate. In addition, colors on your computer screen may not match the actual furniture. Please be aware that all furniture comes ready-to-finish unless otherwise requested. The pictures on our site show furniture after a finish has been applied. In addition, products, information, prices & specifications are subject to change without notice. All products are subject to availability.
Please be aware that rustic furniture is very characteristic in nature. We have a saying that "regular furniture is a science, while rustic furniture is an art." Therefore, the furniture we offer is often abstract and different due to beautiful curves, wood checking, knots, warps, color variations in the logs, and inconsistencies in measurements and spacing. We hope that you will appreciate this uniqueness. We are careful to source very solid and sturdy furniture and we do not expect our customers to ignore actual problems that may rarely occur with their furniture. But we do hope they will not mistake art and beauty for a flaw instead of the rusticity that it really is. Fortunately, the majority of our customers are appreciative of our designs and love and enjoy the uniqueness of their rustic log furniture.
Should you have questions or concerns about our policies, terms and conditions, please contact us at 1-866-753-8001 or email us at info@thegoodtimber.com before placing your order.